Image by Christina @ wocintechchat
Computer Programming
Fixing a Computer



MCH Virtual is looking for Virtual IT Support Professionals (VIT) for remote job placement.  As a VIT, you will be responsible for the initial response of technology needs for our client.  You must be able to assist them with the deployment of new technologies and help to manage the company’s internal systems/network.  Our clients should be able to rely on you to effectively communicate to them any changes and/or enhancements to their network applications.

The ideal candidate will have at least five years of educational and/or professional experience in providing Information Technology Support to other businesses. You must have the ability to adhere to strict deadlines.  And, you must have knowledge of Microsoft Windows, workstations and servers, virtual servers and desktops, and VOIP telecommunications. 

We are looking for VITs that are available to work between the hours of 8 AM to 6 PM Monday through Friday, time-zone specific.  As a VIT, you work remotely with minimal supervision.

All VITs must have a PC or laptop, a smartphone with broadband access to the Internet, and a quiet location in which to take phone calls.

Opportunity Requirements:

  • Industry-specific certification in relevant computer languages or software a plus

  • Bachelor's degree in Computer Science or related technical field and/or relevant professional experience

  • Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved

  • Act as the initial point of contact for all computer and system related concerns from clients

  • Assist management in creating training materials pertaining to computer troubleshooting and usage

  • Organize and file documentation pertaining to warranties and instructional guides for computer hardware

  • Maintain a working log detailing all required system updates, as well as the date of completion

  • Analyze, troubleshoot and diagnose hardware problems

  • Resolve technical issues related to network interruptions

  • Actively update, maintain and monitor all aspects of computer networks

Submit your application and resume to get started...